Terms of Service

These terms are between you (and the agency you represent) and Kaizen Alerts Ltd(“Kaizen Alerts”). By creating an account or using the service you agree to them.

Kaizen Alertsmonitors public job sources for new roles at companies you choose to track and, on request, surfaces a business contact and an AI-generated outreach message. Availability and coverage depend on third-party data sources and are provided on a reasonable-efforts basis; we don’t guarantee every role or contact will be found or accurate.

You must provide accurate details, keep your credentials secure, and are responsible for activity under your account and any team members you invite. You must be 18+ and use the service for legitimate business purposes.

Paid plans are billed monthly in advance via Stripe. Plans, seat and usage limits (including contact-reveal limits) are shown in the app and may change with notice. Fees are non-refundable except where required by law. You can cancel at any time; access continues to the end of the paid period.

You agree not to:

• use the service to send unlawful, misleading or unsolicited communications in breach of UK GDPR, PECR or equivalent laws;
• scrape, resell or redistribute contact data obtained through the service;
• exceed or circumvent plan limits, or share a seat between multiple people;
• attempt to disrupt, reverse-engineer or gain unauthorised access to the service.

You are responsible for your own outreach and for complying with the law when contacting prospects, including maintaining any required lawful basis and honouring opt-outs.

Our handling of personal data is described in our Privacy Policy. Where we process personal data on your behalf, we do so as your processor under applicable data protection law.

We own the platform and its software. You retain ownership of the data you input. You grant us the licence needed to operate the service for you. AI-generated content is provided for your use, without warranty as to accuracy.

The service is provided “as is”. To the extent permitted by law, we exclude implied warranties and are not liable for indirect or consequential loss, or for loss of profits, data or business. Our total liability in any 12-month period is limited to the fees you paid in that period. Nothing limits liability that cannot be limited by law.

Either party may terminate at any time. We may suspend or terminate accounts that breach these terms. On termination your access ends and we handle your data as set out in the Privacy Policy.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. Questions: support@kaizenalerts.com.